Library Services Specialist

Carroll Comunity College   Baltimore, MD   Full-time     Education
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Posted on February 7, 2021

Library Services Specialist

Carroll Community College seeks a full-time Library Services Specialist.

JOB SUMMARY

This position is responsible for performance of circulation duties for the College library.  This position reports to the Librarian, Technical Services.

ESSENTIAL JOB FUNCTIONS:

  • Provides circulation desk services to the students and the public including, but not limited to; checking in/out materials, coordinating computer and copier use, and answering related questions; collaborates with other libraries on borrowing materials and financial policies; and assists in responding to requests from outside libraries.
  • Staffs, troubleshoots, and serves as contact point with IT for student Photo ID badge processing
  • Assists students with student email, Canvas, Lynx Portal, and Microsoft Office issues; troubleshoots printers, triages, and communicates with technical support as needed.
  • Utilizes 25 Live to answer/schedule location questions.
  • Manages textbook reserves collection and print periodical holdings, including open educational resources (OERs).
  • Updates print periodical holdings in electronic journal finder.
  • Identifies courses that are transitioning to new or digital editions/different publishers/OERs; checks the status of requested textbooks, processes new textbooks, and removes obsolete textbooks from reserve status.
  • Follows changes to bookstore orders between terms to ensure library textbook holdings match bookstore offerings.
  • Assists patrons in using circulation software and locating materials; processes, shelves and assists with inventory of library materials; identifies books for resale/disposal; processes book donations; updates and maintains reserve collection.
  • Tracks and processes late, lost or damaged materials; implements overdue procedures including fines; resolves accounts; coordinates with Business Office to report and resolve student financial obligations.
  • Balances, documents, and monitors cash box holdings/receipts; deposits cash/checks into accounts.
  • Develops and updates library quick reference pages; assists in training student aides; assists in updating library policies.
  • Maintains statistical records and generates reports.
  • Assists with office tasks such as word processing, mail, data entry, and copying.
  • Assists with College archiving, periodicals processing, and College Book Fair as needed.
  • Serves as backup administrator for interlibrary loan. 
  • Performs other duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

  • Associate’s degree and/or two years of related experience or one year of circulation experience using Polaris ILS.  Academic library experience preferred.
  • Knowledge of Microsoft Office Suite, including Word and Excel.
  • Strong organizational skills and detail-oriented
  • Excellent customer service skills
  • Available for regular evening and weekend work
  • Must be positive, cooperative, flexible, and supportive

PHYSICAL DEMANDS:

The work may require periods of standing, as well as some physical activity required to lift books, move book carts and shelve books.  Additionally, the following physical abilities are required:

  • Hear/talk/communicate – Must be able to exchange information and communicate
  • Visual acuity - Ability to perceive or detect surroundings
  • Mental acuity – Ability to focus, concentrate, understand and convey subject matter
  • Repetitive motion (i.e. keyboarding)
  • Stand/sit/walk – Ability to move or traverse from one area to another

WORK ENVIRONMENT:

College campus, direct contact with students, staff, faculty and the general public in the library, classrooms, common areas, offices, and campus environments.  Use of safe workplace practices with office equipment; computers for data entry and word processing; avoidance of trips and falls; observance of fire and building safety regulations; and observance of traffic laws when/if driving a College vehicle.

EOE