Program Associate - Adult Education

Program Associate - Adult Education

Carroll Community College has a full-time, 12-month position as a Program Associate – Adult Education. 

JOB SUMMARY

This position provides administrative and program support for the Adult Education Programs. It reports to the Manager, Adult Education. 

ESSENTIAL JOB FUNCTIONS:      

• Serves as receptionist for Adult Education Programs and the Multi-Service Center Building; greets and directs visitors; answers phones, takes messages; provides general information including information for GED and English for Speakers of Other Languages (ESOL) to potential students and current students.
• Provides administrative support for area:   Sorts mail, checks voicemails, and department mailboxes; confirms tutor and diploma orientation appointments.
• Registers students for Diploma Orientations.
• Creates and maintains database for inquiries; writes database queries for reports; creates flyers, mail merges, and mailings to potential students.
• Collects employment paperwork for new adjunct faculty and staff including I-9s. Forwards completed paperwork. Verifies time sheet totals and forwards for signatures.
• Tracks accounts and pay rates for instructor's salaries in database.
• Create letters for instructors with class and orientation dates; updates the Adult Education Calendar with class and room assignments.
• Maintains inventory of supplies and textbooks; creates purchase orders as needed.
• Prepares class materials, supplies, and certificates for classes. Tallies course evaluations.
• Prepares billing information to send to the business office for billing.
• Troubleshoots copier, printer, computer, and computer program problems, and maintenance issues. Contacts departments for repairs if needed.
• Creates and maintains spreadsheets to track budget accounts of the Adult Education Grant and staff hours; maintains information on resumes for various positions.
• Organizes annual Adult Education Recognition Ceremony including planning, staff assignments for program, room and catering arrangements, certificates, media support, cap and gown orders, invitations, thank you notes, and presentation materials.
• Attends staff meetings.  Serves on assigned committees.
• Other duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma or equivalent.  At least two or more years of related experience.
• Proficient in Microsoft Office products (Word, Excel, Access, and PowerPoint).

PHYSICAL DEMANDS:

The work is normally sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

• Hear/talk/communicate – Must be able to exchange information and communicate
• Visual Acuity/ability to perceive or detect surroundings
• Mental acuity – Able to focus, concentrate, understand and convey subject matter
• Repetitive motion (i.e. keyboarding)
• Stand/sit/walk/able to move or traverse from one area to another

WORK ENVIRONMENT:     

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms; use of safe workplace practices with office equipment; computers for data entry and word processing; avoidance of trips and falls; observance of fire and building safety regulations.

EOE/M/F