Chief Information Officer / Director IIT

FREDERICK COUNTY GOVERNMENT   Frederick, MD   Full-time     Information Services / Technology (IT)
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Posted on January 4, 2021

JOB INFORMATION

Exempt; full-time; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m.; full benefits
 
This professional, management position is responsible for the administration, planning, and development of all aspects of Interagency Information Technologies (IIT) and the services IIT provides to Frederick County Government. The role also includes collaboration with the IT organizations of Frederick Community College (FCC), Frederick County Public Schools (FCPS) and Frederick County Public Libraries (FCPL). Included are the design and operation of the data, voice and wireless networks interconnecting County locations and users, multiple data centers, a complex suite of commercial off-the-shelf (COTS) and internally developed applications, and other IIT services such as geographic information systems (GIS), information security, public safety systems, and help desk / end-point support.  This position serves at the pleasure of the County Executive. Supervision is given to professional and support staff; supervision is received from the Chief Administrative Officer.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

 

  • Propose and recommend plans for the direction and coordination of technology requirements for and between Frederick County Government, 12 Municipalities, FCC, FCPS and FCPL
  • Research operational efficiencies and advise the County Executive on government performance improvements associated with technology
  • Advise the County Executive, County Council and other key County officials on technology and communication issues and trends
  • Develop, execute and modify the County’s IT Strategic Plan and set the overall direction for IIT through prioritizing major projects
  • Provide long range strategies and system plans for user departments to meet the operational needs of the county agencies
  • Provide information to executive members of the Frederick County Government, FCC, FCPS and FCPL on overall technology requirements, promoting software and hardware selections that will result in optimal use and coordination of all user needs
  • Coordinate service needs between system/technology users to facilitate cost efficiency and technological compatibility
  • Develop, coordinate, monitor and administer IIT capital and operating budgets
  • Evaluate and monitor staffing requirements and personnel needs within IIT; oversee professional development and training for a 21st century IIT staff and operation
  • Perform and/or oversee all facets of staff hiring, evaluation process, supervision and management
  • Direct and coordinate the purchase and documentation of software and hardware acquisitions; set product standards to be applied county-wide for user hardware, software, networks and associated equipment
  • Develop and maintain information systems consistent with government methods and practices, as well as the diverse operating needs of the offices and agencies served
  • Develop cybersecurity planning and back up for loss of data and systems through theft, fire, internal or external intrusion (hackers) or other catastrophes
  • Design necessary procedures to implement new legislation, prevent misuse, combat viruses and maintain a high performing and secure network Participate in needs analyses as well as studies of problems, and prepare recommendations
  • Provide voice, video and wireless technology services to users
  • Direct the review system for evaluation and approval of user requests Facilitate and meet with the Tech Council; represent the Division to other public and private organizations
  • Manage the effectiveness of multiple computer platforms to ensure high level of efficiency, quality and availability
  • Recommend budgetary changes in the funding of information technology projects to the County Executive and County Council, as appropriate Direct the suspension or general shutdown of projects having difficulties in resolving issues related to scope, schedule or budget
  • Establish a standard process for information technology project management, including requirements for project initiation and review, parameters for agency contracts with information technology vendors, and reporting requirements to facilitate monitoring or project implementation Monitor the approved technology projects
  • Perform other related duties as required


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned.

 

QUALIFICATIONS AND REQUIREMENTS

The qualifications/requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree in Computer Science, Information Systems or a closely related field 
  • Minimum 15 years progressively responsible work experience in the field of information systems, which must include the following:
    • Minimum 6 years supervisory work experience in supporting multiple platforms
    • Minimum 6 years of budgetary and administrative work experience

 
KNOWLEDGE, SKILLS AND ABILITIES: 

  • Extensive knowledge of management for a large-scale centralized information technology group
  • Extensive knowledge of management practices and procedures, including those related to planning, budgeting, personnel, purchasing and acquisitions, contracts and capital improvement expenditures, and general administration Considerable knowledge or ability to acquire such knowledge of local government operations, financing, legislative requirements, and administrative procedures
  • Ability to maintain comprehensive knowledge of current global technology trends and environment, and to identify hardware, software and techniques appropriate to improve IIT user services
  • Ability to effectively plan, coordinate and implement large-scale, complex software systems (e.g. Infor, Munis, etc.) to effectively integrate complex projects, system and user requirements, and budgeting constraints
  • Ability to effectively evaluate information technology requests for feasibility and effectiveness
  • Ability to effectively recognize and correct system design flaws and recommend alternative designs
  • Ability to effectively supervise and evaluate the work of professional and support staff members
  • Ability to develop and maintain effective working relationships with elected officials and administrators, vendors, staff, system users and the general public
  • Strong and effective spoken and written (English) communication skills, including the ability to present complex information in laymen's terms to varied audiences, and to prepare clear, concise reports and related documents


PREFERENCE MAY BE GIVEN FOR:

  • The stated work experience in local, State or Federal government 
  • A related Master's degree

 
PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • While working in this position, the employee is constantly sitting and frequently making repetitive motions
  •  While working in this position, the employee is constantly working indoors

 

ADDITIONAL INFORMATION / EXAMINATION PROCESS

 

  • Ability to provide own transportation to other locations, as needed
  • Available for varied working days and hours, as needed
  • In concert with the Public Health Security and Bioterrorism Preparedness and Response Act of 2002, verification of employment eligibility and a criminal background check will be conducted via a Security Sensitive Background Investigation

 

EXAMINATION PROCESS (may include):
1) An evaluation of training and experience
2) One or more interviews
3) A pre-employment physical examination and drug test
4) A pre-employment Security Sensitive Background investigation


This description reflects management's assignment of essential duties; it does not proscribe or restrict the tasks that may be assigned.