Facilities Maintenance Technician

Hippodrome Theatre   Baltimore , MD   Full-time     Maintenance
Posted on November 15, 2021
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THE JOHN GORE ORGANIZATION is the leading developer, producer, distributor and marketer of Broadway theatre worldwide.  Under the leadership of theater producer and owner John Gore, its family of companies includes Broadway Across America, Broadway.com, The Broadway Channel, BroadwayBox.com and Group Sales Box Office.  Its productions span Broadway, Off Broadway, London’s West End, Japan and 47 North American markets. It has won Tonys in every producing category as well as numerous other Drama League, Drama Desk and Olivier awards.

At The John Gore Organization, a diverse, inclusive, and equitable workplace is one where all employees feel valued and respected and all voices are valued and heard. We are committed to fostering, cultivating and preserving a culture of equity, diversity, access and inclusion. 

The France-Merrick Performing Arts Center, a 350,000 square foot historic building located in downtown Baltimore and home to the historic and legendary Hippodrome Theatre, is seeking a highly motivated and ambitious individual to serve as a full-time Facilities Maintenance Technician. The Facilities Department is responsible for the day-to-day repairs and preventative maintenance of the physical venue and is here to support the Production and Front-Of-House departments in their daily needs. The Facilities Maintenance Technician will report to the department supervisor and perform duties as assigned. A love of historic buildings, their preservation and live theatre is highly recommended!

Duties and Responsibilities 

  • Performing daily walk-throughs of the entire premises to check light bulbs, exit signs, cleanliness, restroom supplies, doors, windows, and general orderliness
  • Ensuring the facility is safe and secure for employees and guests by monitoring, reporting, and when possible, resolving any hazards or issues that could create security or health risks in or around the building
  • Moving, setting up, and striking equipment for events, including changing of the exterior marquee as needed
  • Unloading, storing and/or delivering mail packages, theatre programs, show merchandise, building supplies, and other shipments as directed
  • Minor repairs and maintenance including plumbing, electrical, painting, drywall finish work, filter changes, exterior clean up, pressure washing and snow removal.
  • Routine inspection and limited maintenance of larger building systems such as HVAC, generator, fire suppression and monitoring equipment, and security systems.
  • Meeting with vendors to monitor and direct work for large repairs or projects.
  • Assisting the Facilities Manager, Technical Director, and Director of Theatre Services, as needed
  • Assisting in the supervision, direction, inspection and reporting on activities of the cleaning crew
  • Making occasional trips to hardware and supply stores to pick up supplies for the theatre
  • Maintaining and keeping the facilities storage area, work spaces, and tool rooms in an orderly and clean condition


To perform the job successfully, an individual should demonstrate the following competencies: 


  • Establishes and maintains effective relationships
  • Active listener who is able to follow instructions 
  • Offers assistance and support to co-workers
  • Works cooperatively in group situations


  • Able to work around unexpected changes of circumstance or workload
  • Modifies a planned course of action based on new circumstances
  • Changes communication style to achieve the best results

Functional Competencies 

  • Looks for ways to improve and promote quality
  • Demonstrates accuracy and thoroughness

Team Orientation

  • Fosters team cooperation
  • Understands team roles and responsibilities
  • Supports group problem solving

Qualifications aka KSAOs 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to prioritize tasks and can work with minimal supervision  
  • Understand how to practice discretion while working
  • Ability to foresee potential issues and prevent them

Education and/or Experience.
Qualified individuals for this position should possess:

  • A basic general knowledge of and experience with mechanical, electrical, and plumbing systems 
  • At least 1 year experience in building repair and maintenance, or formal education in a related field 

Communication Skills 

  • Ability to read, analyze, and interpret communication and/or instructions from print, e-mail, text messages and other digital communication sources
  • Ability to send and respond to emails, text/app messages, telephone calls and 2-way radio communication for repair/maintenance requests throughout the day
  • Track all daily activity, task progress, and observations for daily reporting and meetings with department heads and supervisors
  • Understand basic usage of a computer and/or laptop using Microsoft Word, Excel and web browsing software

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to:

  • Lift up to 50 pounds
  • Walk and stand for long period of time
  • Able to climb a ladder 

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to:

  • Outside weather environment when working on the building exterior
  • Exposure to cleaning supplies, paint, and other chemicals required for maintenance and repair


The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

We offer competitive compensation including Vacation and Holiday Pay, health & welfare benefits, and a 401(k) retirement plan.

Salary requirements must be included for consideration.

 Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.


All employees working in our offices or affiliated venues are required to obtain and maintain up-to-date COVID-19 vaccinations.  Those (i) who are disabled or who have a qualifying medical condition that contraindicates a COVID-19 vaccination, or (ii) who object to being vaccinated on the basis of a sincerely held religious belief, observance or practice may request an exemption from the vaccination requirement.

The John Gore Organization is an equal opportunity employer and affords equal employment opportunity to all applicants regardless of race, color, religion, gender, creed, national origin, age, disability, sexual orientation, veteran status or any other legally protected classification under local, state or federal laws.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification or position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

The John Gore Organization’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. The John Gore Organization may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Hippodrome Theatre

12 North Eutaw Street
Baltimore , MD