Assistant Director, Change Management Lead

University of Maryland Division of Information Technology   College Park, MD   Full-time     Education
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Posted on October 30, 2020
Position title:

Assistant Director, Change Management Lead

Position #: 125985
The Change Management Lead for the University of Maryland College Park’s Enterprise Resource Planning (ERP) project works under the direct supervision of Assistant Vice President, ERP. The incumbent will lead primary ERP communications with stakeholder groups, oversee the creation and delivery of a robust training program to the University community, and monitor and react to challenges identified by the University community. Working closely with the Workday implementation partner (vendor) and the ERP program leadership, the Change Management Lead co-leads all change management efforts related to the Workday ERP program, the creation of strategy and action plans, training curriculum development and delivery, and oversees Workday go-live support.
Minimum qualifications
- Bachelor’s degree in Management, Communications, or other relevant area

- Minimum of six (6) years’ experience
- Insightful, technology aware hands-on leader with senior level leadership skills, presence, and    communication skills
- Experience collecting and measuring change impacts

- Possess a generally positive attitude
- Ability to employ active listening
- Ability to translate complex topics into consumable messages
- Experience with training and supervising staff in business processes and business systems
- Prior responsibilities involving communications with campus communities
- Understanding of Change Management practices
- Ability to communicate in a clear and concise manner
- Ability to successfully work in integrated product teams

- Master’s Degree in an appropriate field
- Experience in large scale projects
- Ideally have prior experience with new system implementations at UMD (e.g., Kuali,TerpEngage, Salesforce) or the development/refinement of key business processes

Additional information: this position does not provide sponsorship for visas.

Physical demands: sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Occasional evening and weekend work to meet deadlines. Sitting for extended periods of time. Dexterity of hands and fingers required to operate a computer keyboard or mouse, and to handle other computer components. Walking to partner and customer offices.

Best consideration date: 11/19/2020 or open until filled.

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